Privacy Policy

Last updated: 31 March 2025

1. Introduction

We highly value your privacy and ensure that your personal data is treated and protected with the utmost care. This privacy policy explains what data we collect, why we process it, and what rights you have.

2. What data do we collect?

• Name and contact details (email, phone, address)
• User data (IP address, browser information, cookies)
• Payment details (if applicable)
• Other data you voluntarily provide to us

3. Purposes and legal basis for processing

• To provide our services and manage your account (performance of contract)
• For customer service and support (legitimate interest)
• For marketing purposes, if you have given your consent
• To comply with legal obligations

4. Sharing data with third parties

We only share your data with third parties when necessary for providing our services, complying with legal obligations, or with your consent. This may include:

• Hosting and IT service providers
• Payment service providers
• Government agencies if legally required

5. Retention period

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required.

6. Your rights

• Right of access and correction
• Right to have your data deleted
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw your consent

You can exercise these rights by contacting us via the contact details below.

7. Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

8. Changes to this privacy policy

We may update this privacy policy to comply with legal requirements or to reflect changes in our services. The most recent version is always published on this page.

9. Contact and complaints

If you have questions or complaints regarding the processing of your personal data, you can contact us at: support(at)syleor.com